> For the complete documentation index, see [llms.txt](https://guide.trickle.bot/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.trickle.bot/miscellaneous/error-codes.md).

# Error Codes & Bot Logs

To access your logs, head over to `%temp%\.jp` (you can type this into your File Explorer's navigation bar), then in the most recent folder (excluding `jre`), your logs should be present as a `.log` file and can be opened with Notepad, Notepad++, or any text editor you desire.

We recommend backing up a log you wish to view them later elsewhere (Desktop, Documents, etc.) as Windows sometimes deletes the contents in this folder to save space.

![](https://1170184276-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-McBqv6-AtHZDDx50qFR%2Fuploads%2Fxi5rdQLHMsrx07nS4OA1%2Fimage.png?alt=media\&token=89e79562-9e2a-40ed-bf8c-534e373b32e2)

## Task Statuses <a href="#task-statuses-you-may-want-to-search-for" id="task-statuses-you-may-want-to-search-for"></a>

### General

`407` / `Proxy Authentication Required` - Your proxy provider has cut off your connection to your proxy. You are likely out of data or your proxies are expired.

`429` - You are being rate-limited. (you need to raise your delays and/or put new/more proxies)

`5XX` - 500 level errors are *generally* site-related. You most likely will be able to keep running.

### Shopify

`503` - a little bit is normal especially if it says waiting in queue or loading product page. Too much 503 on attempting ATC is concerning and you likely should switch them out.

`Failed CPCart: 301` - Ensure you are using the correct input for `SITE`, common errors include not putting `www.` if it is required for a website.

### Walmart

`400` / `OOS Waiting for restock` - Product is out of stock; task will keep monitoring product until it is live.

`412` - proxy is blocked on PX (bot protection), should resolve itself automatically.

`444` - Proxy Ban.

`ERROR_CC_POLICY_REJECTED` - Means your CC is banned.

`Failed checking homepage. Blocked!` - Let it run or try a different mode

`Waiting for product to be live` - Task is waiting for queue to start. Expected status, assuming queue has not started when checked manually.

`Failed ATC` - If this happens after passing queue, manually log into account and checkout.

### Yeezy Supply

`418` - Means that you are in splash on Yeezy Supply. Expected status.

`Task banned in splash` - Self-explanatory: your task's proxy was banned in splash.

`Passed Splash!` - This status will show on tasks that are detected to have passed the splash.

`Fake queue pass!` - Weak Gmail and/or bad Gmail proxy. Look to switch up all of your harvesters.

`No BAZA` - Related to site being hammered. Keep letting your tasks run.

`FW Blocked on ATC` - This will show on tasks that get blocked by firewall (antibot) when trying to add product to cart. Semi-normal, expected with higher bot protection releases. If you get absolutely no tasks past this, it is most likely due to a weak proxy.

`The shipping address postal code is blacklisted` - This will show on tasks that are ZIP banned from Yeezy Supply.

`Failed to submit shipping & billing: [...] "message":"Body parser failed" [...]` - This will show on tasks with invalid shipping information. Please ensure to follow the correct format for your profiles.csv.

`confirm.error.paymentdeclined` - This will show on tasks that experience payment declines. (Fraud, Regular Card Declines, etc.)

`{"message":"Invalid payment verification request", "errorCode": "InvalidDataException"}` - This will show if your Bank or Card has rejected your 3DS transaction.

`OCAPI Timeout Exception` - Site payment processor dying. Tasks should eventually loop thru.
